Cookies and Other Technologies

We use cookies and other technologies to allow you to move quickly through our site, to allow you to take advantage of some of the Site's password protected features, and to collect information about your use of the Site.

Cookies also benefit you by creating a more streamlined login process and keeping track of your language of choice between sessions, among other things. As we enable further customization of the site, cookies will help in assuring that the information provided to you will be relevant to your needs.

A cookie is a string of information that is sent by a website and stored on your hard drive or temporarily in your computer's memory. Cookies are small files and won't pose any significant disk-space concerns. You can disable our cookies using the cookie-menu on your Web browser, but doing so may materially affect the functionality of this Site and the information you can access through it. To learn more about cookies and browser functionality, search for "cookies" in the help function of your browser.

What type of cookies do we use?

We use the following type of cookies:

Necessary cookies.
These are cookies that are needed for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Performance cookies
These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Who do we work with?

This is the complete list of providers that Kaplan International Languages is working with, please note that not all these cookies are present in each of our domains.

Providor: Google Ads
Purpose: Google AdWords uses cookies to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.
Duration: Session

Providor: Google Analytics
Purpose: These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.
Duration: Up to 1 year

Read Google's overview of privacy and safeguarding data

Providor: Google Optimize
Purpose: We use Google Optimise to test new website experiences with users and provide customised user journeys.
Duration: Up to 1 year

Providor: Google Tag Manager
Purpose: We use Google Tag Manager to deploy cookies after a user takes a specific action
Duration: Up to 1 year

Providor: HotJar.com
Purpose: We use HotJar to track user behaviour on our site via heatmaps, recordings and website surverys for user feedback.
Duration: Up to 1 year

Providor: Microsoft Advertising / Bing Ads
Purpose: These cookies are used by Microsoft advertising to anonymously identify user sessions to help us measure the effectiveness of our marketing campaigns.
Duration: Up to 1 year

Providor: Facebook
Purpose: Cookies by Facebook are used to deliver a series of advertisement products such as real time bidding from third party advertisers.
Duration: Up to 3 months

Providor: Tawk.to Chat
Purpose: Tawk.to provides the live chat service on our website. Some of these cookies are used to identify past chat conversations and to improve the service.
Duration: Up to 10 years

Providor: Cloudflare
Purpose: We use Cloudflare to improve loading times for our users. They may place necessary cookies used to identify malicious visitors to our websites, to assist with web-traffic filtration, and to reduce the chance of blocking legitimate users.
Duration: 1 month

How do third party cookies work on our site?

In some circumstances, we may work with third parties to provide services on our website. Third-party advertisers and other organizations may use their own cookies to collect information about your activities on our site and/or the advertisements you have clicked on. This information may be used by them to serve advertisements that they believe are most likely to be of interest to you based on the content you have viewed. Third-party advertisers may also use this information to measure the effectiveness of their advertisements. We do not control these cookies and to disable or reject them, please see below the list of partners that we work with and how you can reject them.

How to prevernt the collection of cookies and disabling them?

To prohibit the collection of cookies you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

If you would like to prevent Kaplan International Languges from collecting cookies when you visit our site, please update the privacy setting in your chosen web browser. You can directly control cookie acceptance from there:

Please also see our Privacy Policy to understand the other ways in which we use the information we collect. If you have any further queries, please contact us .